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Privacy Policy

Effective Date: November 11, 2025 Last Updated: November 11, 2025

This Privacy Policy explains how Faction Creative LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website factioncreative.us (the “Site”). We are committed to protecting your privacy and handling your personal information responsibly.

Please read this Privacy Policy carefully. By using the Site, you agree to the practices described herein. If you do not agree, please do not use the Site.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information

Information that can identify you, such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (if applicable)
  • Account credentials (username, password)

You provide this information voluntarily when you:

  • Create an account
  • Subscribe to newsletters
  • Make a purchase
  • Contact us via forms or email
  • Participate in surveys or promotions
  1. Non-Personal Information

Information that does not identify you individually, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Referring website
  • Pages visited and time spent on the Site
  • Clickstream data

This is collected automatically through cookies, web beacons, and similar technologies.

 

  1. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Site and our services
  • Process transactions and send order confirmations
  • Send promotional emails, newsletters, and marketing communications (you may opt out at any time)
  • Respond to inquiries and provide customer support
  • Personalize your experience on the Site
  • Analyze Site usage and trends
  • Detect, prevent, and address fraud, security issues, or technical problems
  • Comply with legal obligations

 

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze Site traffic and user behavior
  • Deliver personalized ads (if applicable)
  • Enable core Site functionality

You can control cookies through your browser settings. Disabling cookies may limit Site functionality.

We may use:

  • Session cookies (expire when you close your browser)
  • Persistent cookies (remain until deleted or expired)
  • Third-party cookies (e.g., Google Analytics, advertising partners)

See our Cookie Policy (linked or separate) for details.

 

  1. Sharing Your Information

We do not sell your personal information. We may share it with:

  1. Service Providers

Trusted third parties who assist us in operating the Site, such as:

  • Hosting providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support tools

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

  1. Legal Requirements

When required by law, such as:

  • To comply with a subpoena, court order, or legal process
  • To enforce our Terms of Service
  • To protect the rights, property, or safety of our users, employees, or the public
  1. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

  1. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

 

  1. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Opt out of marketing communications
  • Object to or restrict certain processing activities
  • Data portability

To exercise these rights, contact us at hello@factioncreative.us

We will respond within the timeframe required by applicable law (e.g., 30 days under GDPR/CCPA).

Do Not Track

We do not currently respond to “Do Not Track” browser signals.

 

  1. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

 

  1. Children’s Privacy

The Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

 

  1. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries with different data protection laws. By using the Site, you consent to such transfers.

We use appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers where required.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the revised policy.

 

  1. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: hello@factioncreative.us Mail: Faction Creative LLC Attn: Privacy Officer States